Category Archives: Uncategorized

It has been just over four years since the last post on this blog, but the importance of operational resilience has been underscored several times in such a short period of time! We had a global pandemic with unprecedented measures … Continue reading →

This week saw the long-awaited publication* of the regulatory authorities’ policy changes to drive greater levels of operational resilience into the financial services sector and better mitigate the impact on customers of future events such as the one at TSB, … Continue reading →

At the end of the film, a bridge too far, the generals reflect on the root causes of the disaster of Operation Market Garden.  Many causes were identified (‘it was Nijmegen’, ‘it was the single road getting to Nijmegen’. ‘it … Continue reading →

The liquidation of Carillion back in January 2018 made me reach for their last annual report covering 2016 and published in early 2017, just months before the profits warning in July 2017. I was interested in the risk management section … Continue reading →

According to Rittel & Webber (1973) a ‘wicked problem’ refers to a complex problem for which there is no simple method of solution.  Further Camillus (2008) offers five characteristics of a wicked problem: The problem involves many stakeholders with different … Continue reading →

One of the advantages of moving away from business continuity (BC) and working in the field of information security for a period of time is the perspective it provides when contrasting the relative fortunes of embedding the respective professional practices … Continue reading →

Sometimes it is useful to challenge one’s own assumptions and the importance of understanding and responding to supplier risk is one of those that seems obvious based on many well documented incidents of diminished supplier capacity and capability, but some … Continue reading →

No, this is not taken from the script of the Homeland TV series, but it is advice often given – but not often taken – when contracting with third parties. Good exit management is after all a key enabler of … Continue reading →

I’ve just had the pleasure of reading through Yossi Sheffi’s latest book entitled The Power of Resilience having pre-ordered it on Amazon.  Aside from the accessible writing style and many case studies which are included within the book, what struck … Continue reading →